Products and Services Offered

Ingram Technologies is an approved Texas DIR contract holder for IT products and services. We offer Pivot3 and Fortinet. To view the contract, click here. To view the DIR Co-op Contract Program Overview, click here. To see Contract Price List, click here


Contact Information & Designated Order Fulfillers

Call us at 888-539-0992 or 888-539-0992 ext. 101 Monday-Friday 8am-5pm or email Scott Ingram at [email protected].

Ingram Technologies
PO Box 203324
Austin, TX 78720

How To Order


    • For product and pricing information, visit our website or contact Scott Ingram at 888-539-0992. Reseller Vendors are also available through this contract. Select from any Reseller Vendor contact to also obtain product and pricing information.
    • Generate a purchase order made payable to Ingram Technologies, LLC or any Reseller Vendor. You must reference the DIR Contract Number DIR-TSO-4132 on your purchase order.
    • E-mail or fax your purchase order and quote form to your designated vendor or reseller sales representative.

Warranty and Return Policies

Warranty Policy:

Ingram Technologies does not offer a warranty, but does honor the manufacturer’s warranty and support programs. Please refer to the applicable product information to understand exactly what the terms and conditions are and to see what is covered by the manufacturer’s warranty. For Fortinet support, click here. For Pivot3 Support, click here.

Ingram Technologies, LLC does not accept product returns unless the product is defective and then, only for replacement. In the case of a failure, replacement items will be processed according to the manufacturer’s support policies.

Return Requirements:

Defective or damaged products may be returned to the manufacturer by adhering to the requirements below.

  1. Customer must obtain a valid RMA number for all returns.
  2. Ingram Technologies, LLC adheres to the manufacturer’s return policies. These policies include adhering to final dates of return or re-stocking fees for returns.
  3. Not all product lines are eligible for this return policy. Check with support at Ingram Technologies, LLC at [email protected] to verify specific eligibility.

Reseller Vendor Contacts


Vendor NameVendor IDHUB TypeContact NamePhone/FaxAddress
Ingram Technologies, LLC1453217640200 Scott IngramPhone: 888-539-0992
PO Box 203324, Austin, TX 78720
Semper Feye Solutions, Inc.1463896484200Disabled VeteranRobert WagnerPhone: (254) 238-2731
13421 Capadocia Cove, Austin, TX, 78727
Summus Industries, Inc1760533392500Black/MaleJennifer SturdivantPhone: (606) 276-3700
Fax: (281) 640-1766
77 Sugar Creek Center Blvd. Suite 420, Sugarland, TX, 77478-3679
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